Complaints Book a Property Valuation
THE DARTMOOR OFFICE, ASHBURTON: 01364 652652
THE TEIGN VALLEY OFFICE, CHUDLEIGH: 01626 852666
THE HIGH MOOR OFFICE, MORETONHAMPSTEAD: 01647 441104
ASSOCIATED PARK LANE OFFICE: 0207 079 1448

 

COMPLAINTS HANDLING 

 

We are committed to providing a professional service to all our clients and customers. If things go wrong, we need you to tell us about them. This will help us to resolve issues as soon as possible and improve our service going forward. If you have a complaint, please put this in writing (letter or email) to us. We will acknowledge receipt and respond in line with the timescales and stages set out below. The process should take no longer than 8 weeks. We consider the needs of the individual and, where appropriate, make reasonable adjustments for consumers who might be disadvantaged because of factors such as their age, infirmity, disability, lack of knowledge, lack of linguistic or numeracy ability, economic circumstances, bereavement or do not speak English as a first language.

Please click on the link below to view our process:

https://static.propertylogic.net/website/1450110009/complaints_handling_procedure.pdf

 

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