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16Jul

When you are selling your home, it is natural to focus on the number. If one buyer offers more than another, it can feel obvious which one to choose.

 

But a good sale is not just about the price agreed at the start. It is about whether that buyer can actually get to exchange and completion, without unnecessary delays, renegotiation or collapse part way through.

 

This is one of the areas where sellers can make expensive mistakes. A high offer from an unprepared buyer can look attractive on day one, then become frustrating weeks later when paperwork is slow, finance is unclear or the chain starts causing problems.

 

The right buyer is not always the one who offers the most. It is the one who offers the strongest overall position.

 

Price matters, but certainty matters too

 

Every seller wants the best possible price. That is perfectly reasonable. The issue is that price and proceedability are not the same thing.

 

Two offers can look similar on paper but be very different in reality. One buyer may have their mortgage agreed, solicitor ready, deposit confirmed and no chain. Another may still need to sell, may not have spoken properly to a lender, or may be relying on a buyer below them who has not yet been checked.

 

The second buyer might offer more, but that does not automatically make their offer better.

 

A good estate agent should help you understand the full picture before you make a decision. That means asking proper questions, checking the buyer’s position and explaining the risks clearly, rather than simply presenting the highest figure and hoping it holds together.

 

What should be checked before accepting an offer?

 

A serious offer needs more than enthusiasm. Before agreeing a sale, you should know how the buyer is funding the purchase, whether they have a mortgage agreement in principle, how much deposit they have, whether they need to sell a property, and how far along their own sale is.

 

If they are in a chain, the chain should be understood properly. How many properties are involved? Has everyone found somewhere? Are solicitors instructed? Are surveys booked? Is anyone still waiting to secure finance?

 

These details may sound dull, but they can decide whether your sale moves cleanly or becomes difficult.

 

It is also worth knowing the buyer’s motivation. Are they relocating? Downsizing? Moving for schools? Buying a second home? Are they under pressure to move by a certain date? Motivation does not replace financial checks, but it does help you understand how committed they are likely to be.

 

A weak offer can cost more than it seems

 

A weak buyer position can create problems that do not show up immediately.

 

You may lose the early momentum from the launch. Other interested buyers may move on. Your property may come back to market with a “previous sale fallen through” conversation attached to it. Even if the reason was outside your control, some buyers will wonder what went wrong.

 

There can also be a negotiation cost. A buyer who has not been properly qualified may try to renegotiate later, especially after a survey or once they realise their own finances are tighter than expected. Not every renegotiation is unreasonable, but sellers are in a stronger position when the buyer has been properly checked from the start.

 

Time matters too. A delay of several weeks can affect your onward purchase, your plans, your confidence and sometimes your price. A sale that looks better at the start can become less attractive if it keeps you stuck.

 

Do not confuse excitement with commitment

 

Buyers can be very convincing during a viewing. They may love the house, talk about where furniture will go and sound ready to proceed. That is encouraging, but it is not enough.

 

Some buyers make offers before they have done the practical work. They may not have spoken to a broker recently. They may not understand the costs involved. They may still be deciding between areas. They may need family input before they can properly commit.

 

This does not mean they are being dishonest. It simply means they are not yet ready.

 

That is why the follow-up after a viewing matters. A good agent should be able to separate polite interest from serious intent. They should know how to ask direct questions without putting buyers off, and how to protect your position without making the process feel confrontational.

 

Where sellers often get caught out

 

One common mistake is accepting an offer too quickly because it feels like the safest thing to do. After a few viewings, it can be tempting to secure the first serious buyer and stop the process.

 

Sometimes that is the right decision. But it should be a considered decision, not a rushed one.

 

Another mistake is assuming a cash buyer is always best. Cash can be attractive, but only if proof of funds is clear and the buyer is genuinely committed. A cash buyer who is vague, slow or still deciding what they want can be less reliable than a well-prepared mortgage buyer.

 

Sellers can also underestimate the importance of communication. Once a sale is agreed, momentum needs to be managed. Solicitors, surveyors, brokers, buyers and sellers all have parts to play. If nobody is keeping pressure on the process, small delays can become bigger ones.

 

This is where a good agent earns their fee. Not by simply finding a buyer, but by helping you choose the right buyer and keeping the sale moving after the offer is accepted.

 

The agent’s job is to protect your outcome

 

A strong estate agent should not just celebrate the highest offer. They should test it.

 

That means asking sensible questions, spotting warning signs and giving you clear advice. If a buyer looks risky, you need to know. If a lower offer is better placed, you need to understand why. If there is a way to improve an offer by asking for stronger terms, better timescales or clearer proof, your agent should be confident enough to do that.

 

This is not about being difficult with buyers. It is about treating your sale as a serious transaction.

 

The offer stage is one of the most important moments in the whole process. Good advice at that point can protect your price, your timescale and your onward plans.

 

Speak early, decide properly

 

If you are thinking of selling, it is worth discussing buyer qualification before your home goes live. Ask how offers will be handled. Ask what checks will be made. Ask how chains are assessed. Ask how often you will be updated once a sale is agreed.

 

The right questions at the start can save a lot of stress later.

 

A buyer’s offer is only useful if it can be relied on. The best result is not just a good price on paper. It is a sale that reaches completion with the fewest avoidable problems along the way.

 

If you’re thinking about moving and want clear, honest advice on price, positioning and what it would take to get your home sold properly in the current market, we’d be happy to help. 

10Jul

There's something quietly magical about stepping outside on a warm Devon afternoon and into your own pool. With Dartmoor on one side and the South Devon coast on the other, a home with a pool here promises a lifestyle that's part holiday, part everyday. It's no wonder these properties attract such strong interest the moment they hit the market.

If you're considering one, a little homework upfront turns a wonderful feature into a confident purchase. This guide walks you through the practical checks that help you understand what you're buying, what it'll cost to run, and how to enjoy it for years to come.

Start with a specialist pool inspection

A standard property survey is essential, but it won't usually tell you much about the pool itself. RICS surveys focus on the structure and condition of the house, so the pool, plant room and surrounding hardstanding tend to get a brief mention rather than a proper technical review. That's where a specialist pool inspection comes in.

A qualified pool engineer will check the shell for cracks or movement, test the heating and filtration system, examine the liner or tiling, and assess the age and condition of the pump, cover and any safety equipment. It's typically a few hundred pounds well spent. If you're new to surveys generally, Sawdye & Harris have a helpful explainer on how RICS Level 2 and Level 3 surveys differ, which is a good starting point for the wider property checks.

Ask the right questions of the seller

Sellers who've looked after their pool will usually be happy to share its history, so don't be shy about asking. Useful questions include how old the pool is, when the liner or tiling was last replaced, who services it, and whether there's a maintenance log you can see. Recent invoices for repairs or servicing tell you a lot about how well it's been cared for.

It's also worth checking the paperwork side. Most outdoor domestic pools fall under permitted development, but there are exceptions for listed buildings, conservation areas and properties in national parks like Dartmoor. The Planning Portal's guidance on outdoor swimming pools sets out the size and siting limits clearly, which is helpful background before you speak to your solicitor.

Understand the running costs and budget for the future

A well-maintained pool needn't be a financial worry, but it pays to go in with a clear picture. Annual running costs cover heating, water treatment, electricity for the pump, servicing and the occasional replacement part. Modern air source heat pumps and good-quality covers have brought heating bills down considerably over the last few years, which is worth bearing in mind if the property has older equipment that might soon be due an upgrade.

It also helps to understand what a brand-new pool would cost from scratch, so you can weigh a major repair against full replacement when you're negotiating. Compass Pools publish a current guide to swimming pool costs covering different pool types, build options and typical price ranges, which gives a useful benchmark when you're sizing up the pool you're inheriting.

Safety and insurance

Safety is the easy part to get right and the easy part to get wrong. If you've got young children, grandchildren or pets, think about pool covers, fencing or a lockable gate, and clear sightlines from the house. Many of these are simple additions that make day-to-day life around the pool more relaxed.

It's also worth letting your home insurer know that the property has a pool when you arrange cover. Insurers treat pools as a separate consideration and a quick conversation upfront avoids surprises at claim time. For broader guidance on standards, maintenance and what good looks like in pool ownership, the SPATA Knowledge Hub brings together factsheets and FAQs from the UK pool industry's trade body, which is a sensible bookmark for any new pool owner.

The reward of pool ownership

Done properly, a home with a pool gives you something genuinely special: long summer evenings in the water, early-morning swims before the day starts, and a garden that draws everyone in. The due diligence is there to make sure that's exactly what you get, with no surprises around the corner.

If you're starting to look at properties with pools in Devon, or you're considering selling a home that has one, we'd love to help. Whether you'd like a quick online valuation or a more detailed in-person appraisal, get in touch and we'll be delighted to help you take the next step.

 

26Jun

 

Putting your home on the market is a significant step. For owners of distinctive and high-value homes, the moment of the first viewing often carries both excitement and anticipation. 

The truth is that by the time someone walks through your front door, they have already formed an impression. They may have seen the professional photography, explored the virtual tours, or read the story behind the property within the exclusive property listings. The viewing is where interest turns into emotion. 

As luxury estate agents working with high-end property sales, we often say that a viewing is not simply a visit. It is a carefully prepared experience. 

A beautifully presented home helps buyers imagine their life there. It allows them to feel the space rather than simply observe it. With thoughtful preparation and the right guidance, a viewing can transform curiosity into genuine intent. 

Below are some of the practical moving home tips we share with our clients when preparing for viewings during the property selling process. 

 

First Impressions Begin Before the Front Door 

The moment a potential buyer arrives outside your property, the experience has already begun. 

Kerb appeal plays an important role in premium property marketing. A tidy, welcoming exterior sets expectations and invites buyers to explore further. 

Start by taking a fresh look at the entrance to your home. Trim hedges, clear pathways and remove anything that feels cluttered. Driveways and patios can benefit from a thorough clean, and the front door should feel welcoming. 

Sometimes a simple refresh such as polishing hardware, adding potted plants or repainting the door can make a surprising difference. 

Gardens also contribute strongly to the sense of lifestyle. Buyers considering high-end property sales often imagine how they will enjoy outdoor spaces. A neatly cut lawn, thoughtfully placed planting and clear seating areas help them visualise that future. 

 

Make Arrival Easy 

One detail that is often overlooked during the viewing process is parking. 

Arriving at a property should feel effortless. Ensuring there is convenient parking available for visitors helps them settle quickly and approach the viewing with ease. 

It may seem like a small point, but comfortable arrival contributes to a relaxed atmosphere. When buyers feel at ease from the beginning, they are far more receptive to what they are about to see. 

Shape 

Address Repairs Before Viewings Begin 

Buyers are naturally curious when they explore a property. 

Cupboards will be opened, doors will be tested and attention will be given to the small details. Addressing minor repairs before viewings can make a significant difference to how your home is perceived. 

Loose handles, chipped paint, worn grout or burnt-out lightbulbs may seem insignificant during daily life. Yet during a viewing they can suggest a lack of attention. 

Taking the time to resolve these small details ensures the property feels well maintained and cared for. This confidence supports stronger outcomes during both property valuation discussions and negotiation expertise later in the process. 

 

Style The Space with Care 

Presentation plays a central role in bespoke home selling. 

Thoughtful styling allows a property to show its best features while still feeling authentic and comfortable. Home staging is often an important part of this process. 

Mirrors can help reflect natural light and enhance the sense of space. Fresh towels in bathrooms, carefully arranged cushions and uncluttered surfaces create a calm and elegant environment. 

Artwork and decorative pieces should highlight the character of the home without overwhelming the room. 

When preparing homes for high-end property sales, we always aim for a sense of understated elegance. Buyers should feel inspired by the space rather than distracted by it. 

 

Create A Warm and Welcoming Atmosphere 

Cleanliness is essential, but warmth is equally important. 

When buyers walk through a property, they should feel comfortable. The environment should encourage them to linger, explore and imagine their life there. 

Soft lighting from lamps can create a welcoming glow. Opening windows allows fresh air to circulate. Fresh flowers can bring colour and vitality to a room. 

Many clients ask whether personal photographs should remain visible. Our advice is usually to keep the home warm and inviting while allowing enough neutrality for buyers to picture themselves living there. 

It is a delicate balance, but one that contributes greatly to successful premium property marketing. 

 

Consider Pets During Viewings 

Pets are often a beloved part of family life. However, not every visitor will feel comfortable around animals, and some may have allergies. 

When preparing for viewings, it is usually best if pets are temporarily cared for elsewhere. This allows buyers to explore the property without distraction. 

Rooms should be aired, and any pet bedding or accessories stored neatly away. A fresh environment helps maintain the elegant atmosphere expected in exclusive property listings. 

 

Work Closely with Your Estate Agent 

Successful property selling is rarely a solo effort. 

Your estate agent plays an important role in understanding who the potential buyers are and what aspects of the home will resonate most strongly with them. 

During a consultation market appraisal, we often discuss the property’s most distinctive features. Perhaps it is the garden, the kitchen, or the views from a particular room. These highlights become focal points during viewings. 

Communication with your estate agent also ensures that important local insights are shared with buyers. Nearby restaurants, walking routes, schools and community highlights often shape the lifestyle appeal of a home. 

As luxury estate agents, we believe that selling unique homes requires both preparation and storytelling. 

 

Viewings As Part oa Wider Marketing Strategy 

While viewings are important, they form only one part of a carefully planned approach to selling unique homes. 

Professional photography, home staging and virtual tours often introduce the property to buyers before they ever visit. Tailored marketing strategies may include off-market property sales for clients seeking privacy or discreet property sales for those who prefer limited exposure. 

Exclusive property listings allow homes to be presented with care and precision to the right audience. 

Client testimonials frequently highlight how this combination of presentation, strategy and personalised service supports successful outcomes in high-end property sales. 

 

Thinking About Selling Your Home 

If you are considering selling your property and would appreciate expert property advice, we would be delighted to help. 

Whether you are curious about the value of your home, exploring discreet property sales or simply beginning to consider the process seller journey, a consultation market appraisal is a sensible place to start.

 

19Jun

The way homes are bought and sold in England could be heading for one of the biggest changes in a generation.

The Government has now published a roadmap for reforming the home buying and selling process, following consultations on improving transactions and material information in property listings.

This is not something that has come out of the blue. Propertymark, our professional body, has been lobbying for improvements to the system for some time and has been involved in discussions with Government and industry working groups.

At Sawdye & Harris, we welcome the direction of travel. Anything that helps make the process clearer, better prepared and less stressful for buyers and sellers has to be a positive step.

Why is reform being proposed?

At the moment, much of the important information about a property is often gathered after a buyer has made an offer.

That can mean issues only come to light weeks into the transaction, once solicitors, surveyors, lenders and other professionals are already involved.

This can lead to delays, renegotiations, uncertainty and, in some cases, sales falling through altogether.

The aim of the reforms is to make sure buyers have better information from the start, and sellers are better prepared before they launch to the market.

What could change?

The Government roadmap includes several key areas.

More upfront information

Sellers and agents are likely to be expected to provide more information before a property is marketed.

This could include details such as title information, searches, tenure, leasehold information where relevant, EPC, flood risk, planning information, a property condition report and other material information that may affect a buyer’s decision.

For sellers, this means preparation before launch will become even more important.

Digital property packs and logbooks

The roadmap also includes digital property logbooks and packs, designed to hold trusted information about a property in one place.

The idea is that buyers, sellers, agents, conveyancers, surveyors and lenders can access better information more quickly, reducing duplication and delays.

Possible binding agreements

One of the longer-term proposals is the use of binding conditional contracts.

This does not mean buyers and sellers will be forced into immediate legal commitment before proper information is available. The Government has said these would only come after upfront sales packs have been tested and embedded.

There would also need to be flexibility for people to withdraw for legitimate reasons.

Higher standards across the sector

The roadmap also points towards a new Code of Practice and further consultation on mandatory qualifications for agents.

We welcome this. Good estate agency is not just about putting a property online. It is about advice, preparation, communication, compliance, negotiation and guiding clients through one of the most important transactions of their lives.

Higher standards across the sector should benefit everyone.

What does this mean if you are thinking of selling?

The key message is simple: preparation matters.

Before going to market, sellers should be thinking about:

  • whether title information is ready
  • whether the EPC is current
  • whether planning and building regulation paperwork is available
  • whether guarantees, warranties and certificates can be found
  • whether leasehold or management information is required
  • whether any material information needs to be disclosed
  • whether the property is correctly priced for the current market
  • whether the marketing strategy is strong enough to attract committed buyers

The better prepared a seller is at the start, the smoother the process is likely to be later.

Our view

At Sawdye & Harris, this is very much in line with how we already like to work.

We believe sellers should not simply be placed “on the market”. They need to be properly “in the market”.

That means having the right advice, the right preparation, the right pricing strategy and the right information available from the outset.

The proposed reforms reinforce what we already know from experience: a well-prepared seller gives buyers confidence, reduces delays and increases the chance of a successful move.

Thinking of selling?

If you are considering selling, now is the time to get prepared early.

We can talk you through what information may be needed, how your property sits in the current market and what can be done before launch to give your sale the best possible chance of success.

18Jun

 

When it comes to selling your home, the first impression you make on a potential buyer can determine whether they make an offer or move on to the next property. It’s a simple truth: buyers form opinions about homes within seconds of walking through the door. That’s why making sure your home is well-presented for viewings is crucial. In this blog, we’ll explore why first impressions matter and offer practical tips on how to ensure your property stands out from the competition. 

 

Why First Impressions Matter 

 

First impressions are incredibly powerful. As soon as a buyer enters your home, they are subconsciously forming an opinion about it. They are not just looking at the structure and features of the property; they are also assessing the feeling and atmosphere it gives off. A well-presented home can evoke a sense of warmth, comfort, and cleanliness—qualities that make buyers feel confident about making an offer. 

 

In contrast, a home that is cluttered, unkempt, or poorly presented can leave buyers with the impression that the property is not well-maintained. This can lead to hesitation and may cause them to question whether the home is worth the asking price. 

 

How to Prepare for Viewings: Simple but Effective Tips 

 

  1. Declutter and Depersonalise  

  2.  

One of the easiest and most effective ways to make your home more appealing to buyers is to declutter. Buyers need to be able to picture themselves living in your home, and that’s hard to do if personal items, family photos, and clutter are taking up space. Clear countertops, tidy up any toys or unnecessary items, and give each room a sense of space and airiness. 

 

It’s also important to depersonalise the space. You want potential buyers to be able to imagine their own style and possessions in your home, not feel like they’re stepping into someone else’s space. This might mean packing away some of your personal items, like photos, certificates, and knick-knacks. 

 

  1. Enhance Curb Appeal  

  2.  

The first thing a buyer sees when they arrive at your property is the exterior. If your curb appeal is lacklustre, the buyer might already form a negative opinion before they even step inside. Simple changes like mowing the lawn, trimming hedges, and planting flowers can make a significant difference in how buyers perceive the property. 

 

Additionally, ensure that your front door is clean and in good condition. A fresh coat of paint or a new doormat can help make the entrance feel more welcoming. Small touches like outdoor lighting or decorative plants can also enhance the overall appeal. 

 

  1. Ensure Every Room is Clean and Neat  

  2.  

A clean home sends a powerful message to potential buyers: this is a property that has been well cared for. Cleanliness is one of the easiest ways to impress buyers. Pay extra attention to high-traffic areas, like the kitchen and bathroom, which should be spotless. Don’t forget about less obvious areas like windows, skirting boards, and light fixtures. 

 

Consider hiring professional cleaners before viewings if necessary. It’s also a good idea to freshen up the home with a pleasant but subtle fragrance, like fresh flowers or lightly scented candles. Avoid overpowering smells, though, as this can turn buyers off. 

 

  1. Create a Neutral Atmosphere  

  2.  

You want your home to feel welcoming and neutral, allowing buyers to imagine how they would use the space. Neutral colours work best, as they don’t distract from the property’s features. If your walls are painted in bold or personal colours, consider repainting in light, neutral tones to make the space feel bigger and brighter. 

 

The right lighting can also play a huge role in creating the right atmosphere. Make sure all lights are working and turn them on before viewings to give the home a warm, inviting feel. If your property has a lot of natural light, let it shine by opening the curtains or blinds. 

 

Where Sellers Often Go Wrong 

 

Many sellers think that the basics—like cleaning and decluttering—are not important or that buyers will overlook minor flaws. However, buyers often see things differently. What you may view as a minor issue could become a deal-breaker for someone else. 

 

Another mistake is not preparing for viewings properly, assuming that the right buyer will see past a messy or poorly maintained home. Unfortunately, most buyers won’tThey’re looking for a home that feels comfortable and well-maintained, and if they can’t picture themselves in the property, they’re likely to move on to the next listing. 

 

How a Good Agent Adds Value 

 

A professional estate agent can be invaluable in helping you prepare for viewings. Not only can we give you practical tips on how to stage your home, but we can also advise you on the areas that need the most attention. We can also suggest ways to highlight your home’s best features and downplay any weaknesses. 

 

An experienced agent can see your property through the eyes of a potential buyer and give you specific, actionable advice to ensure that your home looks its best. 

 

The Bottom Line 

 

A first impression can make all the difference in how quickly you sell your home and for what price. By taking the time to declutter, clean, and create a welcoming atmosphere, you can significantly increase the likelihood of attracting serious buyers.

 

And when in doubt, don’t hesitate to get professional advice. We know what buyers are looking for, and we can help ensure your home stands out for all the right reasons. 

 

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